At Conneckt Massage Therapy we aim to provide flexible scheduling options to fit your busy life. Our goal is to ensure every client receives the care and attention they deserve. To best serve you, we ask that all new clients to fill in our contact form or call us to discuss your needs.

Studio Hours

Jessica offers convenient hours to accommodate a variety of schedules. This includes evenings as weekends at the studio in Lewiston, NY.

Please note that all appointments are by reservation only. We do not accept walk-ins to ensure each client receives personalized care in a calm, uninterrupted environment.

How to Schedule Your Initial Appointment

1. Contact Jessica by Form: Use the form on our contact page to request your initial session. Choose the service that best fits your needs and complete the other form questions.

2. Call Us Directly: Prefer to speak with Jessica directly? Give her a call at716-390-6829 and she’ll be happy to help you schedule your appointment or answer any questions you may have about her services.

New Clients: What to Expect

If you’re a new client, welcome! We are excited to help you on your journey to better health and relaxation. Before your first appointment, you’ll need to complete our intake forms to help us understand your needs and health history. These forms are essential in customizing your treatment and ensuring your safety.

After scheduling your appointment, we will send you an email with a link to our secure intake forms. Please complete these forms and print them to bring to your appointment.

Rates and Payment

For details on our rates, please visit our Services and Rates page. Payment is due at the time of your appointment. We accept cash, credit cards, and most major payment methods.

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

• 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!